CONTACT, sales, support, billing
Talk to an engineer, not a sales script.
A senior sysadmin reviews every inbound request. Tell us about your stack, your traffic and your pain points, you get a real technical answer, not a quote chase.
START HERE
Free infrastructure audit, reply within 24 business hours.
Five fields, no marketing follow-up. The audit report stays yours, with or without migration.
ROUTING
Reach the right desk, faster.
| Topic | Channel | Response target |
|---|---|---|
| New project, audit, quote | Form above or contact@fast-mage.com | < 24 h |
| Production incident, existing client | support@fast-mage.com or +33 (0)9 72 39 22 22 | 30 min SLA |
| Billing, contract, invoice | support@fast-mage.com | 1 business day |
| Agency partnership, white label | contact@fast-mage.com | 2 business days |
| Documentation, how-to | wiki.fast-mage.com | self-serve |
30 min response target is the contractual SLA for high-priority tickets during business hours. Most real interventions land under 10 minutes.